Reviews that our lovely clients have left!
This is where you can find all the reviews and experiences that our clients have written.
Posted on GoogleTrustindex verifies that the original source of the review is Google. Couldn’t recommend Imogen, Lydia and their team enough. The difference we have seen in our golden girl since coming here is amazing. Our golden had a failed hip replacement and then a femoral head and neck excision (floating hip). We previously went to a different hydrotherapist whereby no progress was being made and she constantly had a limp and was lame. We were hesitant about her recovery and whether she would ever be able to re-develop full motion and run. However within weeks of starting with Imogen we saw such improvements and our dog can now do everything and more! Thank you Imogen and Lydia. Our girl now has a new lease of life thanks to your ongoing care and attention 🐾🌙Posted on GoogleTrustindex verifies that the original source of the review is Google. I can not express how much Imogen and her team have helped our chocolate Labrador Brunel. They are all super kind, knowledgeable and all round awesome people. I’m so pleased the business is growing. Even my 6 year daughter loves coming and learning about dog anatomy. She now wants to be a physiotherapist for dogs. Thank you for making Brunel happy, more comfortable and in less pain 🥰Posted on GoogleTrustindex verifies that the original source of the review is Google. My little man Diesel suffered with a slipped disk. He was so poorly and needed help. I came across Imogen and her team online and sent a message praying they could help him. They got back to me promptly and were so nice and helpful explaining all options we could try. We completed around 12 sessions of exercise and hydrotherapy and I am so amazed with the improvements in my little man. Imogen and her team are caring, professional and so welcoming. We will definitely be doing all exercises and using all of the advice given to keep Diesel fit and healthy. Thank you so much for all you have done. I recommend anyone who has a frenchie to visit, you learn so much about how to care for a breed that really needs the care with looking after their back and joints.Posted on GoogleTrustindex verifies that the original source of the review is Google. This review is long over due so my apologies to Lydia and Imogen. I was recommended by my Vet as my dog had her second cruciate ligament surgery, (both legs) and I was worried about her recovery especially only having had the first surgery 4 months prior, but more importantly I could see my girl struggling. Firstly, I would like to say how professional both girls who treated Mya were. They explained everything clearly about the treatment and made the whole process easy, and went above and beyond to help Mya and me through her care, and I cannot praise them enough. Although we didn’t have a lengthy treatment programme due to leaving the country they tailored Mya’s treatment to support her in the short term and it certainly made a difference to her recovery. I would highly recommend this business and the services that they offer because your fur babies will definitely be in good experienced hands. Thank you for your support and after care guidance.Posted on GoogleTrustindex verifies that the original source of the review is Google. Our journey began one year ago when we took over the care of our Milo. At first, it was thought that he had Swimmer’s Syndrome, but after seeing a neurologist, he was diagnosed with a possible spinal fracture, or possibly a condition he was born with. Milo is unable to move his back legs and has no sensation at all. However, we were able to see some muscular responses when he was guided through a walking motion. Our vet recommended Imogen Theracare, and from that point on, we were all committed to giving Milo the best possible chance of achieving a “spinal walk.” This meant helping his muscles respond to a walking gait, even though there was no neurological feeling. Over the following months, we tried various therapies including exercises, electromagnetic pulse therapy, laser therapy, and hydrotherapy. Eventually, we made the difficult decision to stop his therapy. We did not feel it was making a significant difference, and most importantly, Milo seemed happiest just as he is. He knows no other way of life, and we began to feel that the therapy was becoming too much for him. Although we are sad to stop therapy, we truly believe this decision is in Milo’s best interest. We will miss everyone at Imogen Theracare very much and will always be grateful for the care, support, and commitment they showed us throughout our journey. I cannot praise Imogen and her team enough. From the very beginning, I felt fully supported. Imogen has been kind, professional, dedicated, knowledgeable, and always willing to seek advice from other professionals in order to do the very best for Milo. We will not hesitate to go back.Posted on GoogleTrustindex verifies that the original source of the review is Google. Absolutely great service Amazing staff and great improvement in my dogs joints. Many thanksPosted on GoogleTrustindex verifies that the original source of the review is Google. I honestly can’t thank Imogen and the team enough for everything they’ve done for me and my little dachshund, Bibi. After Bibi had emergency surgery, I was so worried about her recovery, but the care and support we’ve received has been incredible. The girls have gone above and beyond to get her back on her feet and now she’s walking confidently again and getting her strength back. We’ve been doing laser therapy and hydro, and the difference it’s made is amazing. They are so knowledgeable, patient, and genuinely care about every dog that comes through their doors, Bibi actually gets excited to visit! They’ve also been so adaptable and supportive throughout the whole journey, which has meant the world to me, my mum and Bibi. We’ll definitely be continuing our sessions Highly, highly recommend 🤍🐾Posted on GoogleTrustindex verifies that the original source of the review is Google. Imogen and Lydia helped our 9 year old rescue Saluki with his joints. He started with Hydrotherapy initially and then had massage, laser therapy and physio. They were very kind and patient with our nervous boy, who was chilled out and relaxed after a few visits. Highly recommend them.Posted on GoogleTrustindex verifies that the original source of the review is Google. My 14 year old giant labradoodle was literally on his last legs. Was thinking his time had come ! His back legs were at 90% angles sometimea and he was 4 inches shorter. Took him to Imogen’s for hydrotherapy. She said laser would be more beneficial. She said he was so tense and in so much pain in his back that was why his back legs were so bad. She put a microphone type thing on him and put him on a mat. I was very sceptical ! But the change has been phenonemal. He runs about in short spurts, wants to go back in the car again, excited about the local pub again. He’s so much happier. I honestly had no idea he was in so much pain prior. He’s been going about 6 months. 2 - 4 sessions a month. I missed a couple and it was staggering how bad he went downhill. Worth every penny. He’s been the best boy and deserves his last days/months/years to be as good as they can bePosted on GoogleTrustindex verifies that the original source of the review is Google. I honestly can’t recommend Imogen enough! We’ve been going to hydrotherapy for over a year now to help with my Frenchie’s hip dysplasia, and the difference has been amazing. Bear absolutely loves his sessions—even though Imogen definitely makes him work for it! She always tailors everything to his needs, which gives me so much confidence. He also has the occasional massage and laser treatments, which he really enjoys, and of course, the lovely treats at the end are always a big hit (perfect for all kinds of dogs!). Couldn’t ask for better care 🐾💙Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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